Privacy Policy

Opus Apparel recognises that privacy of personal information is important to individuals. We strive to ensure personal information that we collect, use, hold and disclose is to be minimal, private, correct, safe and, to the extent possible, largely in the control of the individual.

 

By using our website, you represent to Opus Apparel that you have read and consent to our collection, use and storage of your personal information as described in this policy. Please note that this policy is to be read in conjunction with our Terms & Conditions.

 

WHAT IS PERSONAL INFORMATION?

Personal information is information or an opinion about an identified individual, or an individual who is reasonably identifiable whether the information or opinion is true or not, and whether the information is recorded in a material form or not. 

 

TYPES OF PERSONAL INFORMATION COLLECTED

Opus Apparel collects and holds personal information about individuals for the provision of our products and services and purposes connected to those products and services. Consistent with those purposes, Opus Apparel may collect personal information including, but not limited to, your name, postal address, contact number, clothing size, shopping habits, date of birth or email address.

 

If you provide us with personal information about another person, such as when you are purchasing a gift, you warrant and represent to us that you have the authority to provide that person’s personal information to us and that we may collect that information in accordance with this policy.

 

HOW PERSONAL INFORMATION IS COLLECTED

Opus Apparel collects and holds the personal information that you provide us through our website, by email. This includes information that you provide to us when you use, register and make purchases on our website. For example, when you send an email to us, we may retain this in order to respond to your enquiry.

When you access our website or app or interact with us via a computer, mobile phone, smart phone, tablet, or other device we may collect personal information. For example, our website may automatically collect information such as your IP address, browser type, internet service provider, platform type, the site from which you came and the site to which you are going when you leave our website, date and time stamp and cookies that may uniquely identify your browser.

 

USE OF PERSONAL INFORMATION

The purposes for which Opus Apparel requires your personal information include:

•processing your orders and responding to enquiries;

•processing returns;

•conducting our business, for example providing our products and services to you or to our clients;

•notifying you that you have items in your cart waiting for payment;

 

DISCLOSURE OF PERSONAL INFORMATION

Except as set out in this policy, Opus Apparel does not share, sell or trade your personal information that we collect with third parties. Access to files containing your personal information is granted to our. Please note, that no method of electronic transmission or storage is 100% secure and we, cannot guarantee the absolute security of your personal information. All personal information disclosed to us is at your own risk and to the maximum extent permitted by law, we are not liable for any unauthorised access to your personal information. Please note that your personal information may be disclosed by us, without notice to you, to any party to whom we are required by law to provide your personal information and to any party to whom disclosure is permitted under the Australian Privacy Principles.

 

ACCURACY OF PERSONAL INFORMATION

Opus Apparel takes reasonable steps to ensure that all information we hold is accurate and up to date. We invite you to contact Opus Apparel to correct your personal information, if you feel the personal information we have is inaccurate, not up to date or incomplete (see contact details below).

 

ACCESS TO PERSONAL INFORMATION

You may ask us to provide you with details of the personal information we hold about you, and copies of that information. We will respond to your request and attempt to provide you with the data within 30 days of receipt of your request. Please direct all requests for access and correction to Opus Apparel as per our contact details below.

 

SECURITY

Opus Apparel is committed to ensuring your personal information is protected from unauthorised access, loss, misuse, disclosure or alteration. We use security procedures and technology to protect your personal information that we hold.

Opus Apparel may retain your personal information for data analysis purposes. However, if this occurs, any stored personal information will be kept in a form that does not allow you to be identified from that information.

Your personal information is held securely, is subject to various security protections and is held only for as long as the information remains relevant to the purpose for which it was collected. If your personal information is determined to no longer be needed for the purposes outlined in this policy, reasonable steps will be taken to destroy or permanently de-identify that information, except where required by law or a court or tribunal to retain the information.

 

PRIVACY RIGHTS

If you have a particular concern or query about your personal information held by us you should contact Opus Apparel as per our contact details below.

 

CHANGES TO THIS POLICY

Opus Apparel reserves the right to amend this policy from time to time as required. While we endeavour to notify you as soon as reasonably possible of any changes to our policies by email or by a notice on our website, it is your responsibility to keep up to date with any changes or amendments by checking this page.

 

COMPLAINTS

If you have any questions or concerns about this Privacy Policy or how your personal information has been handled by us, you may contact us at any time. 

 

CHANGES TO THIS POLICY

We reserve the right to make changes to this Privacy Policy from time to time. Any changes to the Privacy Policy will be published on our website. This Privacy Policy was last amended in January 2024. We encourage you to periodically review the Privacy Policy for the latest information on our privacy practices.